1. Introduction

Lakay Acces Sante INC. (LAS) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data. We ensure that all practices comply with applicable privacy laws and regulations.

2. Information We Collect

2.1 Personal Information

We collect personal information to provide and enhance our services. This includes:

• Basic Demographics: Name, date of birth, gender, contact information, and address.
• Family Information: Household members, children’s ages, and marital status.
• Immigration Status: Current status, arrival date, and legal assistance needs.
• Health & Wellness: Health insurance status, chronic conditions, mental health needs, and access to healthcare.
• Language & Education: Language proficiency, education level, and interest in ESL classes.
• Employment & Income: Employment status, job title, income level, and skills.
• Housing: Housing situation and stability.
• Transportation: Access to transportation and mode of transport.
• Food Security: Need for food assistance and access to culturally appropriate food.
• Social Integration: Community involvement and interest in cultural events.
• Legal Assistance: Need for legal assistance and specific issues.
• Technology & Connectivity: Access to technology and interest in tech training.
• Additional Information: Any other relevant information or observations.

2.2 Purpose of Collection

We collect this information to:

• Assess and address the needs of our clients.
• Provide appropriate services and support.
• Improve our programs and services.
• Comply with legal and regulatory requirements.

3. How We Use Your Information

3.1 Service Provision: Your information helps us tailor our services to better meet your needs and ensure effective delivery of programs.

3.2 Communication: We may use your contact information to communicate with you about our services, updates, and events.

3.3 Improvement and Research: We use aggregated and anonymized data for research and to improve our services.

3.4 Legal Compliance: We may use your information to comply with legal obligations or protect our rights and the rights of others.

4. How We Protect Your Information

4.1 Security Measures: We implement robust security measures including Data Encryption, Access Controls, and Physical Security.

4.2 Data Retention: We retain your information only as long as necessary.

4.3 Breach Notification: In the event of a data breach, we will notify affected individuals promptly.

5. Sharing Your Information

5.1 Internal Sharing: Shared among authorized staff and volunteers.

5.2 External Sharing: Not shared except With Your Consent, For Legal Reasons, or With Service Providers under confidentiality agreements.

6. Your Rights

You have the right to Access and Correction, Withdrawal of Consent, and Data Erasure subject to legal obligations.